FAQ – Hanes 4 Education


What’s the new Hanes4Education® program?
With purchases starting August 1, 2020, the new Hanes4Education rebate program enables printers and promotional product distributors (PPD) who order our apparel in bulk from wholesalers for embellishment to earn cash rebates paid to K-12 schools of their choice. The program includes printed T-shirts, polo shirts, sweatshirts and joggers ordered by suppliers for their customer orders – including apparel for events, team uniforms, corporate apparel, work shirts and sorority and fraternities.

What has changed about the program?
Previously, consumers who purchased printed apparel from printers and PPDs could submit rebate forms with their printer or PPD invoices. Now, only printers and PPDs can submit rebate forms with wholesaler invoices.

What if I purchased printed apparel from a screen printer or PPD recently? Can I still get a rebate for my school?
Yes. If you purchased printed apparel from suppliers before August 1, 2020, you may qualify to submit your invoice(s) and select a school to receive a rebate. (Note that Rebate Forms must be submitted within six months of the invoice date to qualify.) If you have any questions, please call Customer Service at 1-877-391-5272 Monday-Friday, 8 a.m. to 5 p.m. CST.

How does the Hanes4Education® program work?
Schools can earn cash when a printer or PPD orders Hanes®, ComfortWash®, Alternative® and Champion® apparel to be embellished in bulk from wholesalers. The printer or PPD submits the Rebate Form to Hanes4Education. For each eligible apparel item ordered, schools can earn $0.10. The process is simple:

  • Printers/PPDs complete the online Rebate Form
  • Submit the form and upload the wholesaler invoice showing that eligible Hanes®, ComfortWash®, Alternative® and Champion® apparel was purchased 

Why do I have to set up an account to participate?
By setting up an account, you’ll only have to enter your business contact information one time. Moving forward, you’ll simply select a school and upload your invoices – two steps and you are finished!

Who fills out the Rebate Form?
The Rebate Form should be completed by the printer/PPD. 

I’m a screen printer. Can my customers fill out the rebate form and submit either my invoices or my wholesaler invoices?
No. The new Hanes4Education program was designed to help printers/PPDs directly support their communities. Only printers/PPDs can submit rebates for purchases after August 1, 2020. 

What schools qualify for Hanes4Education?
Public and private schools (K-12) registered with the appropriate state agency are eligible to receive rebates from the Hanes4Education program.

Do products purchased in stores qualify?
The Hanes4Education® program only applies to Hanes®, ComfortWash®, Alternative® and Champion® shirts purchased in bulk for embellishment from wholesalers. Products purchased at retail stores do not qualify.

What types of products qualify for the Hanes4Education® program
Hanes®, ComfortWash®, Alternative® and Champion® printed T-shirts, polo shirts, sweatshirts, sweatpants and shorts purchased in bulk from wholesalers qualify for the Hanes4Education program. For a complete list of eligible products, click here:  
Hanes®ComfortWash® | Alternative® | Champion®

Where can we purchase eligible products?
Alternative Apparel Wholesale – Direct 
American T-Shirts 
Carolina Made 
McCreary’s Tees
Mission Imprintables 
One Stop 
S&S Activewear  
TSF-Puerto Rico

My business participates in the Hanes Preferred Partnership Program.  Can I qualify for Hanes4Education rebates?
No. Hanes4Education rebates may not be earned in addition to other HBI incentive programs. Any screen printers or promotional product distributors that participate in the Hanes Preferred partnership program or any other incentive, rebate or cooperative marketing program with Hanesbrands are ineligible for the Hanes4Education rebates.

How much cash can a school earn from Hanes4Education?
With Hanes4Education, schools can earn $0.10 for every eligible Hanes®, ComfortWash®, Alternative® and Champion® piece of apparel ordered from wholesalers for embellishment. For example, if you order 2,000 T-shirts, your designated school will receive a rebate check for $200.00. A maximum of $1,000 (10,000 pieces of apparel) can be earned per rebate request, and a single school may earn a maximum of $5,000 from the Hanes4Education® program per calendar year. Rebate requests in excess of this maximum will not carry over to the following calendar year.

I have two schools that I would like to support. Can they both earn a cash rebate from my purchase?
No. A single invoice may only be used once to support a rebate payment to a single school. Duplicate invoice submission is not allowed.  However, you may submit one qualifying invoice to benefit one school and another qualifying invoice to benefit a second school.

I have 30 invoices I’d like to submit. Do I have to upload each individually?
A maximum of $1,000 (10,000 pieces of apparel) can be earned per rebate form.  There is no limit to the number of invoices you can upload per submission, but only up to 10,000 pieces will count toward the rebate. If one invoice includes 10,000 or more garments, you should upload that invoice individually. For invoices with under 10,000 garments, you can group invoices per submission in order to stay under the maximum of 10,000 pieces of apparel per rebate request limit.

How do I upload an invoice?
To attach an invoice/receipt to the online Rebate Form, click the Choose File button, browse for the file on your computer, (needs to be JPEG, PDF or TIF format), select it and click Open. If your invoice has multiple files, you should attach all of them.

Are there limits to how much money I can earn for schools?
While each school can only earn up to $5,000 per calendar year, there are no limits on the amount a printer/PPD can earn in rebates to benefit schools through the program.  If a school has reached its maximum of $5,000 per calendar year, the printer/PPD may designate a different school. Of course, the maximum of $1,000 (10,000 printed shirts) per rebate form submission still applies.

How long do I have to submit the Rebate Form?
Rebate Forms must be submitted within six months of the invoice date to qualify.

Do all of my orders from wholesalers qualify for Hanes4Education?
All bulk orders of our eligible products from wholesalers by printers/PPDs for embellishment qualify. Orders from wholesalers of blanks for resale do not qualify. 

How do I designate a recipient school?
Designating a K-12 school to receive the Hanes4Education cash rebate is easy. On the Rebate Form, you:  

  • First choose the state in the Select School State field and then
  • Begin typing the school name in the Select Your School Here If your school is not listed, you have the option of entering your school information – School Name, School Address, City, State, Zip Code and Phone Number are all required.
  • Additionally, we recommend providing your school’s EIN number (the unique Tax ID # associated with your school) if available to expedite the verification process. Public and private K-12 schools registered with the appropriate state agency are eligible to receive rebates in the Hanes4Education program.

I submitted my Hanes4Education Rebate Form and Invoice, but I have not received notification that the designated school received its cash rebate. How can I track it?
Tracking the status of your Rebate Form is easy, just visit www.rewardsbymail.com and enter the last name, address number and zip code submitted on the form. You will be able to see the status of your submission. If you have any questions, you can call Customer Service at 1-877-391-5272 Monday- Friday, 8 a.m. to 5 p.m. CST.

If I have a question, what should I do?
Please call Hanes4Education Customer Service at 1-877-391-5272 Monday-Friday, 8 a.m. to 5 p.m. CST.

Will the school know that my company donated the rebate?
Yes! The name you enter as DONOR NAME on the Rebate Form will be listed as DONOR on the check sent to the school.

Also, each time your Rebate form submission is approved, you’ll receive a Hanes4Education Donor Certificate that shows your business name, the name of the school and how much you donated. You can then share the certificate, for example, with your employees, on your social media, with your customers, etc. to show your support of local schools.

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